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Email Scams

What is an email scam?

Be Aware of Email Scams

Criminals are soliciting customers by email in an effort to illegally obtain personal information. The email address and the website address may appear almost identical to those of legitimate financial institutions. The email will claim that there is a problem with an account and will provide a link to a site that may look authentic. You will be asked to input personal information such as bank account numbers, PINs and a Social Security Number. These e-mails attempt to trick customers into supplying sensitive personal data. This fraudulent practice is often called “phishing” or “spoofing”. Contact your real financial institutions’s web site or call them directly.

IMPORTANT: If you receive an e-mail requesting personal information, you should not provide it or click on a link – even if it looks like the request comes from a legitimate website.

Below is a sample phishing e-mail recently sent to other bank customers:

Subject: Found error! Please resubmit bankname.com urgenosSecurity Key: dlruzfujrkszkq45j634bs7muof nnwhggDear BankName Customer:During our regular update and verification of the Internet Banking Accounts, we could not verify your current information. Either your information has been changed or incomplete, as a result your access to use our services has been limited. Please update your information.To update your account information and start using our services please click on the link below: http://www.bankname.com/internetBanking/RequestRouter?requestCmdid=DisplayLoginPageNote: Requests for information will be initiated by BankName Business Development; this process cannot be externally requested through Customer Support.Sincerely, BankName Accounts Department.
Nnwhgg


Who Should I Contact? Click here to find out.

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Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.

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