Knowledge is Key to Prevention
The First National Bank of Mount Dora takes fraud prevention very seriously.
We are dedicated to offering information and tips to help you protect you and your business. The first step is to learn about the various schemes that fraudsters use to obtain your personal information.
Always remember:
- We’ll never call, email, or text you and ask you to share your personal or financial information.
- When you call us, we may ask you for specific information to verify your identity before disclosing financial information.
- Use a “strong” password with at least 12 characters – a combination of mixed case letters, numbers and special characters.
- Change your password frequently.
- Never share your username and password with third-party providers.
- Avoid using an automatic login feature that saves usernames and passwords.
Do's
- Check the last login date/time each time you log in.
- Review account balances and transactions regularly and report any suspicious activity.
- Use Online Bill Pay instead of checks to limit fraud opportunities.
- Regularly view system alerts such as balance transfers and password changes.
- Set the security level on your browser to medium (at minimum).
Don'ts
- Use public wifi or unsecured computers to log into your bank accounts.
- Use account numbers, social security numbers, or other personal information when creating account nicknames.
- Conduct banking transactions with multiple browsers open.
For Administrative Users
- Limit the number of computers used to complete online banking transactions. Ensure these computers are up-to-date with the latest antivirus and anti-spyware software.
- Delete online user IDs when employees leave your company.
- Assign dual system administrators for online cash management services.
- Use multiple approvals for monetary transactions.
- Establish transaction dollar limits for employees who initiate and approve online payments.
- Log off when transactions are complete.
Tips to Avoid Fraud
- Don’t open emails from unknown sources. Be suspicious of emails requesting account information.
- Dont open file attachments or click on links in a suspicious email.
- Install anti-virus and spy detection software on all computer systems, and keep them up-to-date.
- Install a firewall to prevent unauthorized access to your network.
- Set the security level on your browser to medium.
- Clear your browser cache before starting any online banking sessions.
- Be wary of repeated requests to enter your user ID and password.